Make a Super SafetyNet Claim

It’s quick and easy – Take a look

All Warmup products feature market-leading guarantees for yours and the end-user’s peace of mind. Warmup’s SafetyNet installation guarantee helps to cover you against any accidental damage that may occur during the installation process. So, if you make a mistake installing one of our electric underfloor heating systems, you can take the system up, box it up again, and send it back to Warmup and we’ll replace it free of charge. But with Warmup Pro, our members can access the Super SafetyNet.

Exclusive to Warmup Pro Installers, Super SafetyNet allows up to three installation mistakes. Once you’ve realised you need to replace your system, simply send us photographic proof of the broken/damaged system, and we’ll get a replacement system sent out to your jobsite in 24 hours.


  • No questions asked
  • No need to return the system you’ve damaged
  • 3 times

You can find the Super SafetyNet Claim form. Once you have submitted the form, a member of our team will:

  • Confirm that you are a Warmup Pro Installer
  • Check how many Super SafetyNet claims you have made since becoming a Warmup Pro Installer
  • Check the photos you have sent to confirm the damage to the heater
  • Send a replacement heater for next day delivery to your site


Need to make your first claim? 

Fill in this form